This Privacy Policy was last updated on September 1, 2024. Effective Date: September 1, 2024.

At Nextutor, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access our website htps://www.nextutor.co.uk and use our tutoring services. We process your personal information in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Please read this policy carefully to understand how we treat your personal information.By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

For the purposes of applicable data protection laws, the data controller is Neximpact with its registered address at Barnfield Road, Crawley. If you have any questions regarding this Privacy Policy, or if you want to exercise your rights under applicable law, you can contact us at:

• Email: admin@nextutor.co.uk
• Phone: 07379317189

2. Information We Collect

We collect and process various types of personal data about you when you visit our website, register for an account, or use our tutoring services.This includes:

• a. Personal Information You Provide to Us:
  • Name (First and Last Name)
  • Contact Information (email address, phone number, postal address)
  • Payment Information (e.g., credit or debit card details)
  • Account Information (username, password, profile details, personal identification documents)
  • Educational Details (academic subjects, tutoring preferences, qualifications, teaching experience)
  • Any additional information provided by you during registration or tutoring sessions.
• b. When you interact with our website, we may automatically collect:
  • Usage of the website
  • Messages you post (those sent to Tutors)
  • Any communications you have with us via email and SMS
  • Recordings of online lessons that take place through our platform
• c. Information from Third Parties We may receive information from:
  • Payment processors (to complete transactions)
  • Publicly available sources (if you are a tutor, we may check qualifications or references)

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To facilitate the tutoring services, including matching students with tutors and managing bookings.
• Communication: To send you updates, confirmations, and information related to your tutoring sessions, account, or queries.
• Improving User Experience: To analyze usage patterns on our website and improve the functionality, security, and user experience.
• Legal and Compliance: To comply with legal obligations, such as financial record keeping, and to enforce or defend legal claims.
• Payments and Financial Transactions: To process payments, handle refunds, and manage invoicing for tutoring services.
• Identity documents(For Tutors): Our identification documents help us meet Know Your Customer and Recruitment Agency requirements.
• References(For Tutors): To contact those individuals and request a feedback regarding if you are suitable to work with us as a tutor.
• DBS certificate(For Tutors): We will verify this information with the Disclosure and Barring Service database.
• Your website activity and messaging history enable us to provide access to your past communications with Tutors and assist in resolving any disputes that may occur.
• Lessons will be recorded for safeguarding purposes.

We process your personal information on the basis of legitimate interests(to provide and improve our services), consent(where you’ve agreed to receive marketing materials), and legal obligations(for compliance with applicable laws).

4. Legal Basis for Processing Personal Information

Under UK data protection law, we rely on several legal grounds for processing your data:

• Consent: You have given us clear consent for specific processing purposes(e.g., marketing).
• Contractual Obligation: The processing is necessary to provide the services you've requested.
• Legitimate Interests: We process your data for legitimate business purposes that do not override your privacy rights(e.g., improving our services).
• Legal Obligation: We process your data where it is necessary for compliance with UK law(e.g., tax and accounting purposes).

5. Sharing Your Information

We will only share your personal data with third parties when it is necessary to do so. This includes:

• Tutors and Students: We may share your information with tutors(if you're a student) or students(if you're a tutor) to facilitate lessons and communication.
• Service Providers: Third - party vendors, such as payment processors and hosting services, who assist in operating our business.
• Legal Compliance: Government authorities, law enforcement, or regulatory bodies, when required by law or to protect our rights or the rights of others.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction, subject to privacy guarantees.
• We require any third - party service providers to comply with data protection laws and to use your data only as instructed by us.

6. Cookies and Similar Technologies

Our website uses cookies to provide authentication services

7. Data Security

We take data security seriously and have implemented appropriate measures, including encryption, firewalls, and access controls, to protect your personal information.However, no method of transmission over the internet is 100 % secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law(e.g., for tax and legal purposes). Once we no longer need your data, we will securely delete or anonymize it.

9. Your Rights

Under UK and EU data protection laws, you have several rights concerning your personal data:

To exercise any of these rights, contact us at admin@nextutor.co.uk.We will respond to all requests within one month, in line with the GDPR.

10. Marketing and Communications

If you’ve given consent, we may send you marketing communications about our services.You can opt - out at any time by clicking the “unsubscribe” link in our emails or by contacting us at admin@nextutor.co.uk.

11. Third - Party Links

Our website may contain links to third - party sites.These sites have their own privacy policies, and we are not responsible for their practices.We encourage you to review the privacy policies of any external websites you visit.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental / guardian supervision. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such data, we will take steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.Any updates will be posted on this page with an updated "Effective Date." Please check back periodically to stay informed of any changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Email: admin@nextutor.co.uk
• Phone: 07379317189

This policy ensures compliance with UK data protection laws and the GDPR, offering transparency and security in handling user data on your tutoring website.